Make a Claim

The Claims team at Clear Risk Solutions has been handling a full range of claims and litigation issues since 1985. The Claims team represents over 100 years of insurance claims experience and are well-versed in both property and liability coverage.

The Claims Process

The claims process is designed to be user-friendly and allows you to have a voice in how your claims are handled. The Claims team will involve your entity in the decision-making process, while insulating you from the politics of the claims process as much as possible.

When your entity becomes aware of a claim or lawsuit, you simply contact the program administrator, Clear Risk Solutions. 

A claim will be set up and the Claims team will begin an investigation with a goal to formulate a determination of liability, as soon as possible.

Upon completion of the investigation and the liability determination, your entity will be contacted and a plan of action and litigation strategy will be developed with your input.

Throughout the claims process, you will receive regular updates on progress and any important developments.  

Litigation Process

Should a claim proceed to litigation, the Claims team accesses a broad panel of attorneys who are familiar with CIAW and its members. These experienced litigators are accomplished in all areas of litigation defense. The Claims team assigns independent attorneys from the program’s legal panel to file an appearance on our member’s behalf, regardless of insurance coverage, to protect them from default if they receive a lawsuit. If necessary, this attorney can be substituted at a later date by a specialist in that particular area of litigation.

We strive to maintain excellent communication with our members and to accomplish claims resolutions that satisfy all parties. It is up to our members to determine their level of participation in the litigation process; however, we encourage our members to attend all mediations, arbitrations, and trials. Our entities have a strong voice in the final claims and litigation outcome.

Download the claim kit